The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals.  The clerical steps often vary in type or sequence, depending on the task.  Recognized problems are referred to others.
 
May also be required to perform other duties as assigned, to include performing a combination of clerical tasks to support the office, business, or administrative operations, such as maintaining records; receiving preparing, or verifying documents; searching for and compiling information and data; responding to routine requests with standard answers (by phone, in person, or by correspondence).  The work requires a basic knowledge of proper office procedures.  Follows prescribed procedures or steps to process paperwork; may perform other routine office work such as typing, filing, or operating a keyboard controlled data entry device to transcribe data into a form suitable for data processing.
 
Working conditions:  Work is generally performed in an office environment where there is minimal exposure to unpleasant and/or hazardous working conditions.